I would go back when I need parts like the people there and they are very helpful with the part I was looking for will be going for my 2002 Volkswagen Passat parts
DO NOT use this service. Even the Towing Association says this practice is improper.
First impressions are always important. This location is in a run down building with an office full of dust, dirt, and disrespectful employees with a "mightier than thou" attitude. Its one thing for a garage to be dirty from work being done but a FRONT OFFICE with dust that's accumulated since the 80s is disgusting and speaks volumes about the owner and his employees. Also despite missouri law they will still charge you for days they're not open and will charge you "extra" for someone to come in and won't allow you to retrieve any items from your vehicle unless you pay their fees. Missouri law states: "Be open or available to a customer to make arrangements for a minimum of ten hours per day, Monday through Friday, for fifty-two weeks per year, excluding any federal holidays, for a customer or his or her authorized agent or an insurance adjuster, as defined in section 324.1100, to view or retrieve items from a vehicle with no additional fees charged, or to retrieve the vehicle at the posted rate, during these regular business hours. A towing company shall not assess any storage fee on a day which the towing company is not open for business during such regular business hours"
Waiting over 4 hours for a tow that takes no more than 30 minutes is a blast. I've wasted my entire day waiting because they can't even give me a ETA. " We will be there once we are done." Yay!
Thanks
Mike Lee
Lincoln Ne
Good parts if they don't have it they can find it.
They were great and hook me up with the parts I needed! I live out of town so it was a true blessing. I would recommend this company to anyone in need of great customer service.
Busy Bee Auto Salvage is a US Car Repair based in Harrisonville, Missouri. Busy Bee Auto Salvage is located at 26819 SE Outer Rd, Harrisonville, MO 64701, USA.
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